If the user name and password for Configuration Client are not captured during installation, what must be done to obtain a new password?

The correct choice indicates that if the username and password for the Configuration Client are not captured during installation, the site controller must be reloaded to obtain a new password. Reloading the site controller typically involves reinitializing the software or system responsible for managing user credentials and configurations. This process is necessary to refresh the system's settings and potentially generate a new set of login credentials.

In many systems, the site controller manages critical configuration data, including authentication details. By reloading it, the system can revert to a default state or restore the password parameters, thereby providing a new password that can be used for accessing the Configuration Client.

This process may be more complex than simply contacting customer support or reinstalling the client, as both of those options might not directly address the underlying issue of password management and may not guarantee that a new password can be generated. Manually changing the password without proper access to the configuration environment is also generally not feasible, as it requires administrative permissions and could lead to inconsistencies or security vulnerabilities.